Frequently Asked Questions
Do you have a store I can visit?
LisaTamati.com is an online store and has no physical store available for customers to visit at the moment.
I need help with ordering. Have you got someone I can contact?
One of our friendly support team at Lisa Tamati will gladly help you out with your order! Click here to contact us.
What payments do you accept?
We accept the following forms of payment: credit cards, and debit cards, Visa, Mastercard, American Express, as well as bank deposit, or you can pay your purchase off in interest-free payments with Laybuy now available.
How do I know if my purchase has been successful?
You'll receive an order confirmation via email straight away. If you haven't received a confirmation email within 24 hours of your purchase, please be sure to contact us.
What if I'm not happy with my order? Can I exchange, refund or return the item?
Here at LisaTamati.com your satisfaction and peace of mind is our top priority. Simply get in touch with us and we'll be sure to make things right.
How long will it take for my order to arrive?
We aim to process your order within 1 business day.
Within New Zealand orders take 2-4 business days to arrive. For our Australian customers, orders take up to 7 working days, and for our International customers up to 10 working days.
"Lisa is not only an extraordinary athlete with an incredible and unique story to tell but she is also an inspirational speaker who manages not only to be extremely entertaining but who also leaves the audience, motivated, moved (often to the point of tears) and feeling like 'Wow if she can do it then so can I' She is a warm and open hearted person, a passionate speaker who will appeal to conference goers, business people, sport groups, schools and charities alike. Her message and the analogies she draws on from her very tough sport, are relevant across the board."